Shipping policy

Thank you for shopping with LeControla.

Every product is made to order, which means your order is printed and prepared specifically for you after it is placed.

Processing Time

Orders are typically processed within 2 to 5 business days before they are shipped.

During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times after your order has been shipped:

  • United States: 3 to 7 business days

  • Europe: 4 to 10 business days

  • Canada: 5 to 10 business days

  • Australia & New Zealand: 5 to 12 business days

  • Rest of the World: 7 to 20 business days

Please note that these are estimated delivery times and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the products in your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, if tracking is available for your shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase. LeControla is not responsible for orders shipped to an incorrect address provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, delivery delays can occasionally occur. If your order appears to be significantly delayed or lost, please contact us and we will do our best to assist you.

Contact

If you have any questions regarding your order or shipping, please contact us at:

Email: lecontrola@gmail.com